Policies and Procedures
- You may return an item for replacement or refund. All returns must be accompanied by your receipt.
- If you have a question about a return—please call The Campus Store at 724-946-7216.
- You may want to insure your return; we cannot be responsible for lost or misdirected packages.
- Once we receive the returned merchandise, we will credit your account within 10 business days. Original shipping charges are not included in the refunded price.
- Please send any returned items to:
The Campus Store
McKelvey Campus Center
319 South Market Street
New Wilmington, PA 16172
Accepted Forms of Payment
- Mastercard, Visa, Discover, American Express
- Titan Card (campus card)
- Personal checks imprinted with your address and accompanied by suitable identification.
- If you prefer to pay by check or money order, or would rather phone in your order, please call 724-946-7216 between the hours of 8:30 AM to 4:00 PM Monday through Friday.
- We will make every attempt to list only in-stock items; however there may be instances when a popular item sells out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card will only be charged for those items shipped.
- Most orders will be processed within 24 hours (except weekends and holidays) unless an item is out of stock. Due to the high volume of orders we receive daily, there may be times that processing time increases 48 hours before your order may be shipped out.
- Please be advised that you can only cancel your order if it has not yet been shipped out.
- Our primary method of shipping is UPS Ground. Ups does not ship to a P.O. Box number, so we prefer a street address.
- Please note that our policy allows for up to 1-2 business days before your order is shipped out.
The following is the shipping cost of sending out your package:
- UPS Ground $12.99
- Unless another method of shipment is requested, Westminster Gift Cards will ship via US mail for a fee of $2.00.
- Packages being sent to Alaska or Hawaii are sent via UPS overnight. Please call The Campus Store at 724-946-7216 for expedited shipping costs.